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Remote Support Tunnel

Hello, you have reached the remote support request page.

To begin, please enter the 6 digit code provided by your NetEnterprise engineer below

Once the code is approved your computer will automatically download a small application. Please download launch the application to proceed.

Please note that this application does not install anything on your computer. It is for one time use and once you have closed the program the session is terminate and NetEnterprise no longer has access to your system until a new pin is generated and a new application is downloaded.

6-digit pin code:

Once the application is launched you will see a series of windows appear. Please be patient as the application loads and as one of our engineers responds to the request. Once you see the window displayed below you have successfully established a remote support tunnel